9 Times You Should Demand a Refund

When you spend your hard-earned money on a product or service, you expect a certain level of quality — and when that quality falls short of expectations, it's not unreasonable to think you're entitled to a refund. But not every situation qualifies. So when should you stand your ground for your money back, and when should cut your losses? Take a look at these nine times you should demand a refund — ever so politely, of course...
http://www.wisebread.com/9-times-you-should-demand-a-refund